IV. CHANGES AND CANCELLATIONS

In case the CLIENT is forced to move the date of the stay and the event, the following conditions will apply.

The first change will not have any additional cost. The CLIENT can move the date with no additional fees, as long as the new date does not exceed one year after the original event date.

The second change has a penalty of 10% of the value of the contract. The new date must not exceed the 18 months after the original date.

In order to change the date of the event, a written consent must be emailed by the person who signed the contract. The CLIENT must be up to date with the payments of the original contract to request a change of date, otherwise the change will not be made until the debt is paid.

In the case that THE CLIENT is required to change the location of the event, the following applies:

THE CLIENT can change the event to another venue within the following: Hacienda Tamchen, Hacienda Tekik De Regil, Hacienda San Pedro Ochil, Hacienda ltzincab de Cåmara.

This change of venue, will generate a penalty of 5% additional to the value of the original contract.

In order to change the venue of the event, a written consent must be emailed by the person who signed the contract. THE CLIENT must be up to date with the payments of the original contract to request a change of venue, and cover the advance payment of the new contract, otherwise the change of venue will not be made until the debt is paid.

In case of cancellation, all payments are non-refundable. The client must send a written consent where the motive of cancellation is mentioned.

V. IMPORTANT INFORMATION CONCERNING THE OPERATION OF THE HACIENDA

       i. The office is open every day from 9. Am to 9 pm.

       ii. The Hacienda does not have restaurant service, al meals must be programmed in advance.        iii.    The Hacienda does not have room service, only in case of health and or special needs.

       iv. We have SPA and laundry services available under previous request.

       v. Wireless internet is available in the main house

      vi. The pools are open from 6:00 am to 8:00 pm, if you require to use the pools in extra hours please inform our staff.

       vii. The TV in the living room is to use exclusively with Blue Ray or DVD.

       viii.      We have a non-smoking policy in our rooms.

VI RULES AND POLICES

THE CLIENT:

       i. Will follow the protocols and safety measures of the sanitary practices against COVID-19, in accordance to the document “Social Events Protocols”, established by the authorities of the state of Yucatan.

       ii.According to the established guidelines by THE COMPANY, it is mandatory that THE CLIENT hires medical services such as an ambulance and/or paramedics, to protect and keep the well being of the event attendees

       iii. Will not cede the rights derived from this contract to others under any circumstances.

       iv. Will send a rooming list with the names of the guests, the number of adults and minors who will stay in each room no less than 25 days before the arrival. All additional charges resulting from the number of guests must be covered before the arrival date.

       v.Agrees to return the property in the same conditions as it was rented and be responsible for any damage caused during the rental and will pay the charges to repair it.

       vi.Is aware that our maximum capacity for internal banqueting is 50 people vii.

       vii. Will provide a general schedule of areas to be used on the day of the event as well as a list of companies contracted to provide services for the event in order to maintain control over the access to the venue.

       viii.Is aware that the only adhesive material allowed on the walls/columns/doors is drafting tape which will not damage surfaces. No masking tape, duct tape, electrical tape, transparent tape or double stick tape is allowed. All other decoration must be freestanding. Nails and staples may not be used on the floors.

       ix.Is aware that alcohol may not be served to minors.

       x.Agrees that illegal substances including but not limited to controlled, dangerous, or illicit drugs; and weapons are not permitted in the venue. In the event of an action by the authorities related to the use, consumption, or distribution of illegal substances or articles, THE CLIENT agrees to accept all responsibility and will not involve the personnel of THE COMPANY, the installations of the Hacienda Tamchen, or any uninvolved third party.

       xi.And the suppliers contracted by THE CLIENT must provide all necessary personnel and sufficient equipment to complete their service. THE COMPANY will not loan equipment or any type of material and does not have personnel to perform these tasks.

       xii.Agrees to station a person at the hacienda to receive all of their providers and to supervise the work that they need to do.

       xiii.Is aware that the kitchen of the hacienda is for the exclusive use of the staff of the hacienda. xiv.

       xiv.Is aware Pets or other animals are not permitted on the property.

       xv.Is aware that with the exception of the day of the event, the client can no enter any other external caterer to the Hacienda, for providing a food or beverage service.

       xvi.And all of the suppliers contracted directly by THE CLIENT are obliged to follow these rules and policies. THE CLIENT bears the responsibility to share these rules and policies with each of the providers.

VIl.      WARRANTIES AND LIABILITIES

       i. A copy of a credit card along with a copy of the card holder’s identification will be placed on file to act as a damage deposit or as a backup for any additional services hired. If the property is found to be in the same condition as on rental, no charges will be made. If no additional services are hired, no charges will be made.

       ii. THE COMPANY does not provide security in the meeting and function space and all personal property left in the meeting or function space is at the sole risk of the owner. The client agrees to advise its attendees that they are responsible for safekeeping of their personal property.

       iii. The CLIENT cannot hold THE COMPANY, its staff and volunteers, liable from suit, actions, damages, and expenses in connection with personal injury, illness, or property damage or theft resulting from the use of any facility at the hacienda.

       iv. THE COMANY is not responsible for any injury, illness, loss, damage, expense, negligence, cost or other claim which results from the behavior, actions or lack of actions of the companies contracted to provide services for the event by THE CLIENT.

       v. The performance of this Agreement by either party is subject to acts of God, government authority, disaster, or other emergencies, any of which make it illegal or impossible to provide the facilities and/or services for your meeting. It is provided that this Agreement may be terminated for any one or more of such reasons by written notice from one party to the other without liability. Last minute cancellations of outdoor site due to inclement weather will not be considered for refunds.

VI. AGREEMENT/REFUTATION

This contract contains the total agreement of both parts and supersedes any other prior verbal or written contract. Once this contract has been accepted by both parts, the completion is obligatory and enforced and may not be modified without the written consent of both parts.

Neither this contract no any of its clauses may be signed by only one of the parts with the exception of a change in the owners or administrators of the Hacienda. In that case, the contract may be signed and assumed by the new owners or administrators.

Having reviewed Clauses 1-6, we request that you sign in the space provided below to signal your agreement.

This agreement shall be governed by the laws of the Political Constitution of the Mexico Government and the

Yucatan State Government.